Category: PromisePay

How One Dealership Group Boosted Confidence, Cut Costs, and Earned More Trust

In today’s fixed ops landscape, trust isn’t just a customer-facing issue—it’s an internal one, too. When your team doesn’t fully believe in the process, it shows: skipped MPI videos, discounted services, and a growing gap between effort and results. But what happens when your team is empowered with the right tools, better visibility, and a […]

Surcharging Might Seem Like a Solution—But It Could Be Costing You More Than You Think

Why Dealerships Should Rethink Passing Credit Card Fees to Customers It’s tempting: a payment provider promises “no-cost” credit card processing, and it sounds like a no-brainer. But there’s a catch—it’s not free. It’s a surcharge program, and it comes with real risks to your dealership’s bottom line, customer satisfaction, and even your CSI scores. At […]

Payment Processing: How Dealerships Are Saving Thousands of Dollars with PromisePay

When was the last time your dealership reviewed its payment processing setup? If you’re like most service departments, the focus is often on labor hours, technician efficiency, and upselling—not on payment processing fees, even though they can quietly chip away at your bottom line every month. Some dealerships are still paying 3–4X more than they […]