If you’re looking for advanced reconciliation, better POS devices, or simply a reliable merchant – we’ve got you covered.
Have customers pay for their repairs/services from their mobile devices before pick-up. Send a payment link automatically after an RO has been closed and capture electronic signatures for service repairs. Customers will appreciate the ability to sign for their service payments without having to wait or physically be present at the dealership!
UpdatePromisePay is transparent with all rates and competitive in pricing. Not to mention, we’re integrated with your Service department’s Consumer Experience Solution.




Be a contact-free dealership with touchless cashiering solutions. Our payment devices enable customers to make their payments at a tap, swipe, or chip insert, without your cashiers having to handle credit cards. Mobile Payments are also a preferred method that will reduce cashier lines and cash and card handling.

PromisePay reporting with simplify your accounting team's reconciliation process. See all the necessary information in one place, including total transactions, transaction types, card types, who took the payment, which terminal payment was taken from and more!
PromisePay will streamline all of your accounting needs and make your day-to-day process simple! We’ve saved our dealers up to thousands of dollars a month, let’s see what we can save you!
UpdatePromise’s Consumer Experience Management System (CEMS) comes in three
main packages, however, can be modularly tailored within each package to fit the
dealership’s needs.

UpdatePromise’s hands-on approach on creating successful Fixed Ops processes and
results can result in meeting the following standards for all dealerships.
90%+ Minimum Positive Score for Post-Delivery Feedback Reports
Because the UpdatePromise Consumer Experience Management System (CEMS) has
been developed to be module*, dealerships are able to build/create a tool that fits their
needs (features, number of employees, monthly RO count, etc.) without compromising
how many tools they use or pay for.
Connect with a Consumer Experience Expert to receive an customized
quote!
*Minimum product requirements for basic functionality (such as SMS communications or
to process mobile payments) may apply.
Implementation can take up to 6-8 weeks from signed quote to in-person training, the
dealership’s collaboration is crucial to timeline and implementation process. See the full
implementation process here.
A dealership’s implementation process can take anywhere between 6-8 weeks, and the
timeline heavily depends on the dealership team’s availability, responsiveness and
collaboration to gather all the necessary information/data fr set-up and training.
Our mission is to impact millions of consumers’ lives, one industry at a time; and our
vision is to become the Amazon of the Automotive Industry.
UpdatePromise’s history begins in 2009, when Curtis Nixon, President and CEO of
UpdatePromise, establishes a pilot program with Farmers Insurance to rollout
UpdatePromise across the country to all contracted Collision Repair Centers… read more
here.
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