Category: Uncategorized

UpdatePromise Announces Harmony AI, a 24/7 Virtual Assistant for Dealerships

Chino, CA, January 18, 2024 – UpdatePromise is pleased to announce the launch of Harmony AI, the newest enhancement to its cutting-edge Consumer Experience Management System (CEMS). As a 24/7 virtual assistant, Harmony AI sets a new standard for appointment scheduling, effortlessly generating appointments over the phone, and ensuring that every customer phone call, regardless […]

Hunter Engineering announces integration partnership with UpdatePromise

Strategic alliance to make top-tier solutions more accessible to service providers ST. LOUIS — Hunter Engineering is pleased to announce a new integration partnership with leading automotive software provider UpdatePromise. The integration will allow service advisors quick access to Hunter’s Quick Check® Drive and Quick Tread® Edge autonomous inspection results, allowing them to identify alignment […]

STELLA AI and UpdatePromise Announce Game-Changing Integration for Automotive Dealership Appointment Scheduling

Tampa, FL, December 19, 2023 – STELLA Automotive AI and UpdatePromise proudly announce a strategic integration set to reshape appointment scheduling and elevate customer service standards with the automotive dealership landscape.  This read-write integration aims to transform operational efficiency and enhance the customer experience.    Rich Sands, CEO of STELLA Automotive AI, said:  “Combining our advanced […]

Are Changes Emerging In Fixed Ops Again?

The Modern Consumer and the Need for Change In today’s fast-paced world, where services like Uber, DoorDash, and InstaCart have become the norm, there is a growing need for industries to adapt and evolve. The automotive dealership industry is no exception. The convenience, transparency, and efficiency provided by popular consumer apps have set a new […]

UpdatePromise And Infomedia Power The Rebranding Of Kia My Service To KIA Superservice SLT

Chino, CA – August 3, 2023 – UpdatePromise, a leading automotive technology company, and Infomedia, a trusted global SLT provider of dealership management solutions, are proud to announce their continued partnership in powering the rebranding of Kia My Service to KIA Superservice[1] SLT. This strategic collaboration underlines a significant milestone in the automotive industry and reinforces UpdatePromise’s […]

UpdatePromise Becomes An Autosoft Preferred Fixed Ops Partner And Solution

Chino, CA | July 27, 2023 – UpdatePromise, a leading provider of Customer Experience Management Solutions (CEMS) for the automotive industry, is excited to announce its enhanced partnership with Autosoft, a renowned dealership management software provider. As part of this strategic collaboration, UpdatePromise has been selected as an Autosoft Preferred Fixed Ops Partner, delivering an all-in-one […]

UpdatePromise Powers The New SmartPath/MONOGRAM Service Programs, Setting A New Standard For The Service Experience At Toyota And Lexus Dealerships

April 18, 2023 | CHINO, CA – UpdatePromise, the leading provider of automotive service solutions, announced today the official launch of their participation in the SmartPath/MONOGRAM Service Programs in partnership with Toyota and Lexus. The program is designed to streamline service processes, improve customer satisfaction, and increase revenue for Toyota dealerships. During the program’s pilot phases, […]

UpdatePromise Announce Strategic Partnership With Sunbit

Partnership will bring streamlined Buy Now, Pay Later (BNPL) financing to UpdatePromise’s franchise dealerships CHINO, CA – September 6, 2022 – UpdatePromise, the automotive industry’s Customer Experience Experts, today announced that it is partnering with Sunbit, the preferred buy now, pay later (BNPL) technology for everyday needs and services, to bring BNPL to its unrivaled Customer Experience […]

American Honda And Acura Authorized Tire Programs Add Consumer Experience

UpdatePromise, TraXtion formerly Tire Profiles, and TR Wholesale Solutions is selected to power a fully integrated Honda and Acura Authorized Tire Program CHINO, CA: UpdatePromise, the leading Consumer Experience Management System (CEMS) SaaS company, announced today a strategic alignment with TraXtion formerly Tire Profiles, the leader in Diagnostic Measuring Systems and TR Wholesale Solutions, 40-year […]

Audi USA Approves UpdatePromise As Technician Video Walk-Around Provider

UpdatePromise’s Consumer Experience Management System (CEMS) Approved for Audi Fixed Operations Departments Chino, CA – February 22, 2022 – UpdatePromise, the leading Consumer Experience SaaS solution in the automotive industry, becomes an Audi approved vendor for their Technician Video Walk-Arounds. “Today’s consumer expects a digital experience. According to Wyzowl (www.wyzowl.com) people watch online videos an […]