Tag: Technology

Why Dealerships Must Diversify Tech Solutions in the Wake of the Recent DMS Breach

The recent data management system (DMS) breach, which impacted over 15,000 dealerships, has underscored the urgent need for dealerships to reconsider their reliance on single-platform solutions. Today’s dealership is a multifaceted operation, encompassing New Car Sales, Used Car Sales, Finance and Insurance, Parts Department, Service Department, Body Shop, Accounting, and more. Each of these units […]

UpdatePromise Announces Harmony AI, a 24/7 Virtual Assistant for Dealerships

Chino, CA, January 18, 2024 – UpdatePromise is pleased to announce the launch of Harmony AI, the newest enhancement to its cutting-edge Consumer Experience Management System (CEMS). As a 24/7 virtual assistant, Harmony AI sets a new standard for appointment scheduling, effortlessly generating appointments over the phone, and ensuring that every customer phone call, regardless […]

UpdatePromise Launches Reynolds and Reynolds Open Repair Order Function

UpdatePromise, a leading provider of consumer experience solutions for automotive service announces an Interface Agreement with The Reynolds & Reynolds Company. CHINO, CA, UNITED STATES, January 10, 2024 — UpdatePromise, creator of the Consumer Experience Management System (CEMS) for the automotive service industry, proudly announces a groundbreaking Interface Agreement with The Reynolds and Reynolds Company. […]

Are Changes Emerging In Fixed Ops Again?

The Modern Consumer and the Need for Change In today’s fast-paced world, where services like Uber, DoorDash, and InstaCart have become the norm, there is a growing need for industries to adapt and evolve. The automotive dealership industry is no exception. The convenience, transparency, and efficiency provided by popular consumer apps have set a new […]

Famous People In Automotive History

You probably already know or have heard about some of the most famous people in the world. However, we thought we would clue you in on some of the most famous people in the automotive industry. 1.) Mary Anderson (Windshield Wiper) While you’re sloshing around the next time while driving in some heavy rain, think […]