Whether you’re working with customers on the service drive, or inspections in the tech bays, we’ve got you covered.
Managing service appointments can be a time-consuming task for dealerships. Let UpdatePromise simplify and streamline that process. With just a few clicks, your dealership staff can easily book and manage service appointments (even for multiple locations at a time), saving you valuable time and resources.
By integrating our online appointment widget, dealerships can provide customers with a self-service that allows customers to take control of their service scheduling, eliminating the need for phone calls or visits during business hours. With the freedom to create appointments on their own time, customers can enjoy a user-friendly, seamless, and hassle-free experience with your dealership.
Our appointment scheduler integrates with your dealership’s existing dealer management system*, ensuring a smooth and efficient experience for both your staff and customers. When appointments are booked through our online tool, the relevant information seamlessly flows into your dealership’s service management software, providing your service team with the necessary details to prepare for each appointment effectively.
*UpdatePromise does not currently integrate with Tekion or PBS.
We believe in delivering personalized service tailored to your customer’s specific requirements. Our appointment scheduler allows your dealership staff to gather additional details about each customer’s vehicle and any specific concerns they may have. This valuable information enables your technicians to prepare in advance, ensuring that they have the necessary tools, parts, and expertise to address each vehicle’s needs efficiently and effectively.
Effective communication is vital for ensuring customer satisfaction. With our appointment scheduler’s automated messaging feature, your dealership staff can also provide real-time updates from appointment confirmation and reminder notifications to inspections with recommended services and alerts when their vehicles are ready for pickup. Keep your customers informed every step of the way, enhancing their experience and relationship with your dealership.
At UpdatePromise, we are dedicated to providing dealerships like yours with cutting-edge solutions that optimize your operations and enhance customer satisfaction.
Our Appointment Scheduler offers streamlined efficiency, seamless integration with your dealership systems, personalized service, and real-time updates, all designed to make the service scheduling process seamless and hassle-free for you and your customers. Experience the future of service scheduling today and discover how UpdatePromise can revolutionize your dealership’s service operations.
UpdatePromise’s Consumer Experience Management System (CEMS) comes in three
main packages, however, can be modularly tailored within each package to fit the
dealership’s needs.
UpdatePromise’s hands-on approach on creating successful Fixed Ops processes and
results can result in meeting the following standards for all dealerships.
90%+ Minimum Positive Score for Post-Delivery Feedback Reports
Implementation can take up to 6-8 weeks from signed quote to in-person training, the
dealership’s collaboration is crucial to timeline and implementation process. See the full
implementation process here.
A dealership’s implementation process can take anywhere between 6-8 weeks, and the
timeline heavily depends on the dealership team’s availability, responsiveness and
collaboration to gather all the necessary information/data fr set-up and training.
© Copyright 2024, UpdatePromise, All Rights Reserved.
Automated page speed optimizations for fast site performance