Maximize Efficiency and Boost Profitability

As a dealership looking to thrive in today's technology-driven marketplace, choosing the right devices to manage your operations is essential. Our seamless integration with both the Clover Mini Gen 3 and Clover Flex Gen 3 devices are designed to help streamline your operations, increase efficiency, and enhance customer experience.

Get more done in UDP

Whether you’re working with vendors or sealing deals with a client, UDP has you covered.

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AVG. DEALER VOLUME MONTH-OVER-MONTH

Clover mini gen 3:
compact, powerful, integrated

The Clover Mini Gen 3 is not just an all-in-one POS device; it’s a powerful tool that, when coupled with UpdatePromise, revolutionizes your dealership’s operations:

Experience faster transactions and reduced wait times, thanks to its high-resolution touchscreen and fast processor.

Its compact design fits seamlessly into any service desk or cashier counter, offering full functionality in minimal space.

Keep track of your parts and services inventory effortlessly with the advanced software integration.

Assure your customers of safe transactions with built-in fraud protection, and provide touchless payment options with UpdatePromise, reducing physical contact.

Clover flex gen 3:
flexible, robust, and synced with UpdatePromise

The Clover Flex Gen 3 elevates your dealership services by integrating with the UpdatePromise platform, offering your customers a more flexible, efficient payment experience:

Accept payments anywhere in your dealership – service desk, showroom, or lot. It supports all payment types: chip, swipe, and contactless.

Manage inventory, customer information, and digital receipts, all from a single device. UpdatePromise enhances this by allowing the processing of mobile payments, further streamlining your operations.

Its long-lasting battery ensures seamless service, even on the busiest days. Plus, the automated payment link generation by UpdatePromise facilitates timely transactions, reducing waiting times at the dealership.

Use Clover Flex Gen 3’s robust reporting features to understand sales trends, customer behavior, and more, aiding in smart, data-driven decision

PromisePay premium support: streamlining your business with unmatched service

Save time and eliminate the hassle of daily reconciling with PromisePay. We understand that exceptional customer service is crucial for your daily success.

Our seamless payment acceptance process goes beyond the basics. In difficult scenarios that can arise at the most inopportune times, we provide hands-on merchant customer service to ensure smooth operations.

What sets us apart is not just our competitive merchant rates and fees, but also our commitment to offering personalized guidance and support for your everyday needs. We recognize that payment processing and merchant services encompass various aspects of your business.

When you require assistance, you deserve more than just a number to call. That’s why we provide trusted experts who are there for you as a valued partner. Our goal is to help you achieve optimal revenue, drive sales, deliver outstanding customer service to your guests/customers, and enhance your personal brand.

At PromisePay, we pride ourselves on being a collaborative, dedicated, and consistent partner in managing your merchant needs. Experience the difference with our premium support services.

Frequently Asked Questions

UpdatePromise’s Consumer Experience Management System (CEMS) comes in three
main packages, however, can be modularly tailored within each package to fit the
dealership’s needs.

UpdatePromise’s hands-on approach on creating successful Fixed Ops processes and
results can result in meeting the following standards for all dealerships.

  • 85%+ Service Appointment Show Rates
  • 85%+ Vehicle Check-Ins Opened on a Tablet
  • 85%+ of all ROs have an MPI sent with Media
  • 200% Response Rate to Inbound Messages from Customers
  • 10% of all Payments are made my Online Bill Pay
  • $610M Average dealership Merchant Volume
  •  10%+ Increase in Customer Satisfaction

90%+ Minimum Positive Score for Post-Delivery Feedback Reports

Because the UpdatePromise Consumer Experience Management System (CEMS) has been developed to be module*, dealerships are able to build/create a tool that fits their needs (features, number of employees, monthly RO count, etc.) without compromising how many tools they use or pay for.

Connect with a Consumer Experience Expert to receive an customized quote!

*Minimum product requirements for basic functionality (such as SMS communications or to process mobile payments) may apply.

Implementation can take up to 6-8 weeks from signed quote to in-person training, the
dealership’s collaboration is crucial to timeline and implementation process. See the full
implementation process here.

A dealership’s implementation process can take anywhere between 6-8 weeks, and the
timeline heavily depends on the dealership team’s availability, responsiveness and
collaboration to gather all the necessary information/data fr set-up and training.

  •  Step 1: Signed Agreement
  • Step 2: Kick-Off Call
    (i) Meet all of your team leaders who will be training and handling your
    implementation process from start to finish.
  • Step 3: Change Management Visit
    (ii) Receive an on-site evaluation survey and a welcome orientation for your
    dealership.
  • Step 4: Virtual Training
    (iii) Live data validation with the dealership and champion training will take
    place in anticipation of the in-person training team arriving.
  • Step 5: In-Person Implementation Training
    (iv) Your assigned training team and team lead will be on-site for a minimum
    of 5-days to train and assist your team.
  • Step 6: Client Success + Premier Support
    (v)Dealerships can expect follow-up meetings to review data and metrics on
    a weekly basis during the launch, and at a minimum of once a week for
    the first four weeks post-launch.

 

Our mission is to impact millions of consumers’ lives, one industry at a time; and our vision is to become the Amazon of the Automotive Industry.

UpdatePromise’s history begins in 2009, when Curtis Nixon, President and CEO of UpdatePromise, establishes a pilot program with Farmers Insurance to rollout UpdatePromise across the country to all contracted Collision Repair Centers… read more here.

Empowering teams to accomplish more, together